Shipping
UK Shipping
- Royal Mail Tracked 48hrs - Free
- Royal Mail Tracked 24hrs - £3.50
We use Royal Mail's Tracked service for UK customers. Orders must be placed before 14:00 to reach it's destination within the given timeframes.
USA Shipping
For customers based in the USA we offer Royal Mails International Tracked Service & DHL Express.
Royal Mail International Tracked
- Free (1-2 weeks)
- Currently reaching the US quicker (5-8 days).
DHL Express
- £24.99 / $30.98 (1-3 days)
Worldwide Shipping
We ship worldwide using either Royal Mail's Tracked International Service & DHL Express. Where possible, we recommend using DHL for faster and detailed tracking.
Tracking ID
Tracking IDs should be included automatically in your dispatch confirmation email. Please get in touch if you did not receive a tracking ID and we can double-check this for you.
Not In?
Royal Mail
If Royal Mail attempt to deliver a parcel when no one is home, your postman/woman will leave a red calling card ad the parcel will be waiting for collection at your most local post office. It is the customer's responsibility to retrieve the undelivered parcel or schedule a redelivery online.
If your parcel is not collected from the post office in time, Royal Mail will return it to us in 1/2 weeks. We will reach out to you to ship your shoes or offer to cancel and refund the order.
DHL
If you are not in, DHL will reattempt delivery the next day. You can even rearrange the delivery date to a day that suits you. It is the customer's responsibility to select a new delivery date. Unfortunately, we can't do this on your behalf.